Physicians are often unaware the their role has a direct effect on the family's adaptation process. The way the physician presents the diagnosis to the family is crucial. For the rest of their lives, parents will remember not just what they were told, but the way in which it was communicated by the physician.
The following ingredients are necessary in a successful doctor-patient or doctor-parent interaction: consideration, truth, clarity, awareness, compassion, trust, accessibility, and professional kindness.
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