References

1. Pendleton D et al. The consultation: An approach to learning and teaching. Oxford: Oxford University Press, 1984.

2. Stott N, Davis R. The exceptional potential in each primary care consultation. JR Coll Gen Pract, 1979; 29: 201-205.

3. Nyman KC. Successful consulting. Melbourne: Royal Australian College of General Practitioners, 1996, 11-32.

4. Rose AT. Basic interview techniques. In Kidd M, Rose A. An introduction to consulting skills, Community Medicine Student Handbook. Melbourne: Monash University, 1991, 32-40.

5. Barrard J. The consultation in general practice: Patients, problems and resources. Med J Aust, 1991; 154:671-676.

6. Fraser RC. Clinical method, a general practice approach (2nd edn). Oxford: ButterworthHeinemann, 1992, 59-76.

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